The Treasury (London) — customer portal
London
Built a customer portal that cut support load by 42% in a week.
Challenge
For any question — order status, documents, details — clients wrote to support. Managers spent the day on answers clients could have found themselves, and peak loads stretched response times.
Solution
We designed and built a Next.js customer portal: a self-service account with statuses, documents and order history. Clients resolve routine queries themselves, without waiting for a manager.
Result
Support load (HAU) dropped 42% in the first week.
Other cases
Lumi.CRM — HR platform
Designed and shipped a full-cycle HR platform: hiring runs 3× faster, recruiter routine down 70%.
Agency AI assistant
A Telegram AI assistant took 30+ hours of routine off the team each week and runs around the clock.
ContractKit — SaaS for law firms
Launched a SaaS that drafts a contract in 3 minutes instead of two hours — with online payments out of the box.
Shall we tune your instrument?
// signal > noise