SERM — reputation management
We push out negativity, grow the rating, bring clients back.
We manage what a client sees when they google your brand. We push negative reviews out of the top, raise ratings via AI outreach to happy clients and keep reputation under monitoring.
Negativity down, reviews up
What's included
- Reputation and brand-SERP audit
- Pushing negativity out of the top-3
- AI outreach to loyal clients for reviews
- Working with review sites and maps
- Continuous monitoring and alerts
How we work
- 01
Audit
We analyse the SERP, platforms and current rating.
- 02
Strategy
We decide what to push out and where to grow reviews.
- 03
Campaign
We launch outreach and platform work.
- 04
Monitoring
We watch the SERP and react to new negativity.
Related cases
Varseas — biotech. Pushed negativity out of the top results, raised the rating and brought back the lead flow.
All cases// we reply to a review faster than it gets finished
Frequently asked questions
Can a negative review be deleted?
Usually no — deletion is nearly impossible. We work differently: we push negativity out of the top by growing positive and neutral material and fresh reviews.
How fast will the rating grow?
It depends on the platform and starting point. In the Varseas and Vitalgraft cases the rating rose from 2.8 to 4.5–4.6 over a 3-month campaign.
How do you collect reviews?
Via AI outreach to your happy clients: we systematically and tactfully ask them to leave a review on the right platforms, without faking.
Shall we tune your instrument?
// signal > noise